Leading the Way to ICT Success
Report by Paul Ticher and Aba Maison of lasa and Martin Jones of AdviceNow.
Most senior managers and board members are not ICT experts, so working out how best to use technology is something of a journey into the unknown. Nevertheless there are those who negotiate this journey successfully. This study aims to identify what we can learn from seeing how some voluntary organisations are reaching their desired ICT destinations. The report argues that senior managers who are well-informed and confident about their ICT strategy are the key to success. These managers do not have to be experts but they do need access to reliable advice in non-technical language. The report makes recommendations on how senior managers, board members, umbrella bodies, funders and other agencies can support and develop the leadership that voluntary and community organisations need to take advantage of the opportunities that ICT offers.
This report is funded by the Baring Foundation and the Worshipful Company of Information Technologists.